Cookie and Data Usage Policy
Last updated: March 2025
At cendriavonex, we believe in straightforward communication about how we collect information when you visit cendriavonex.com. This page explains the tracking technologies we use, why they matter for your experience, and how you can manage your preferences. We're not hiding anything behind legal jargon—just honest details about the way our site works.
What Are Tracking Technologies?
When you visit most websites today, small text files get stored on your device. People often call these "cookies," though there are other similar technologies at play. Think of them as little memory aids that help our site remember who you are and what you prefer.
These files don't contain your personal documents or photos. Instead, they store things like which pages you visited, your language preference, or items you added to a comparison list. Some stick around for years, others vanish when you close your browser.
The Types We Actually Use
Not all tracking serves the same purpose. Here's what we've got running on cendriavonex.com and why each type exists:
Essential Tracking
These are the non-negotiables. Without them, you couldn't log into your account, complete forms, or access secure areas of our site. They're the behind-the-scenes workers that make basic functionality possible. We can't really turn these off because the site wouldn't work properly.
Functional Tracking
These remember your choices and personalize your experience. Maybe you prefer seeing interest rates displayed in a certain format, or you've set your home suburb for property searches. These preferences get saved so you don't have to re-enter them every visit.
Analytical Tracking
We want to know if our site actually helps people. These tools tell us which pages get the most visits, where users get stuck, and which features nobody touches. It's anonymous data that helps us fix problems and improve things that aren't working well.
Marketing Tracking
Sometimes you'll see cendriavonex content on other websites after visiting us. That's these at work. They help us show relevant information to people who've expressed interest in financial services. They also prevent you from seeing the same message fifty times.
Specific Technologies on Our Site
Being transparent means naming names. Here's what we're actually using:
- Session identifiers that keep you logged in while moving between pages
- Preference storage for your dashboard settings and notification choices
- Analytics platforms that show us how people navigate through our educational content
- Form completion tracking to see where people abandon applications so we can simplify them
- Security tokens that protect against fraudulent activity and unauthorized access
- Load balancers that distribute traffic across our servers for better performance
How Long This Information Sticks Around
Different tracking files have different lifespans. Some session cookies disappear the moment you close your browser—they're temporary helpers. Others might remain for months or even a couple of years, particularly those that remember your login status or site preferences.
We don't keep analytical data forever. Most of our usage statistics get aggregated and anonymized within 90 days. After that, we're looking at patterns rather than individual visits. Marketing identifiers typically expire within 12 months, though you can clear them anytime through your browser.
The key thing? We review our data retention regularly and don't hoard information we no longer need. If there's no valid reason to keep something, we clear it out.
Why This Actually Matters for You
Beyond the technical explanations, these tools improve your real-world experience with our site. When you return to cendriavonex.com, you're not starting from scratch. Your saved searches are still there. The learning modules remember where you left off. Our chat system knows your previous questions.
It's also about security. We can spot unusual login patterns that might indicate someone's trying to access your account without permission. We can identify automated bots that might try to scrape our content or overwhelm our servers.
And honestly? It helps us build better resources. When we see that nobody's using a particular calculator or that people consistently struggle with a specific form, we know what needs fixing. That's valuable feedback even though it's anonymous.
Taking Control of Your Tracking
You're not stuck with our default settings. Every major browser gives you tools to manage this stuff. You can block certain types of tracking while allowing others. You can clear everything out and start fresh. You can even browse in private mode where most tracking gets disabled automatically.
Fair warning though—blocking everything will break some functionality. You might have to log in repeatedly, your preferences won't save, and certain interactive features might not work. It's about finding a balance that works for you.
Search for "cookie settings" or "privacy settings" in your browser's help menu. Most make it pretty straightforward to adjust what you're comfortable with.
Third-Party Services
We work with external providers who help run certain parts of our site. Our analytics platform, security services, and content delivery network all use their own tracking methods. We've vetted these partners, but they have their own privacy policies you might want to check out.
We don't give them access to your financial details or personal documents. They might see anonymized usage data or general traffic patterns, but nothing that identifies you individually beyond what's necessary for the service to function.
Mobile Apps and Other Platforms
This policy covers our main website at cendriavonex.com. If you use our mobile applications, they have similar tracking but with some differences due to how apps work compared to websites. Check the settings within the app itself for those controls.
When we share content on social media or other platforms, those sites have their own tracking that we don't control. Clicking through from Facebook or LinkedIn means their policies apply until you land on our site.
Updates to This Policy
Technology changes. Regulations evolve. We might add new features or retire old ones. When we make meaningful changes to how we handle tracking, we'll update this page and adjust the date at the top.
We won't secretly change fundamental practices without notice. If something major shifts—like we start using tracking in a significantly different way—we'll let you know through email or a prominent notice on the site.
It's worth checking back occasionally, especially if you're particular about privacy settings. We try to keep this page readable rather than burying important information in dense paragraphs of legal text.
Questions About Our Practices?
We'd rather you ask than wonder. If something on this page doesn't make sense, or you want specifics about a particular tracking technology, get in touch with our team.
We're also happy to discuss your individual situation if you need certain accommodations or have specific privacy requirements for accessibility reasons.
cendriavonex
Shop 2/100 Barrier St, Fyshwick ACT 2609, Australia
Phone: +61 407 127 117
Email: info@cendriavonex.com